24 hour line 0191 586 4322

About us

A family funeral service, here for East Durham since 1971

We started with one funeral home in Horden and now look after families from four across East Durham. Our belief has not changed: every life is unique, so every funeral should be too.

Our team outside our Peterlee head office, with the East Durham Funeral Service Est 1971 sign and the silver Jaguar fleet
Our team at our Peterlee head office

Our story

From one funeral home in Horden to four across East Durham

Barrie Lee opened the first East Durham Funeral Service branch in Horden in 1971. He was one of the first independent funeral directors in the area, and word of his care spread quickly, with families from across the region turning to us when they lost someone close.

In 1982 Mr Lee's son-in-law, Philip Maddison, joined the firm. Following Mr Lee's retirement, Philip expanded the business across East Durham, opening a further four branches in Peterlee, Easington, Trimdon and Wingate, with Peterlee later becoming our Head Office.

Philip was delighted to be joined by his son Tom in 2005 and his daughter Ellen, who both now work for the company.

  1. 1971Barrie Lee opens our first funeral home, in Horden.
  2. 1982Philip Maddison, Mr Lee's son-in-law, joins the firm and later opens four more branches.
  3. 2005Tom Maddison joins his father Philip in the family business.
  4. 2020Our hand crafted silver Jaguar fleet arrives, the first of its kind in East Durham.
A member of the East Durham Funeral Service team in mourning dress putting on her top hat

How we work

Shaped around the person, guided by you

Getting to know your family

We take the time to understand the person you have lost, so the ceremony reflects their character as well as your wishes.

Tailored, never off the shelf

Every ceremony is arranged around your requirements, whether traditional, religious, humanist or something entirely your own.

With you before and after

Our care starts with your first call and carries on after the funeral, with bereavement support from our Cruse trained counsellor.

Our standards

Standards you can rely on

SAIF member

We are members of SAIF, the National Society of Allied and Independent Funeral Directors, and every service is completed to SAIF standards.

Qualified embalmer

Our embalmer is qualified with the British Institute of Embalmers.

Bereavement counselling

Our in house bereavement counsellor is Cruse trained, with 25 years' experience.

Golden Charter partner

We work with Golden Charter so you can plan and pay for your funeral in advance, with us named as your funeral director.

East Durham Funeral Service Ltd is an introducer appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN: 965279).

Meet the team

The people who will look after you

The local team who answer your call, arrange the funeral and support you afterwards.

Tom Maddison, Funeral Director

Tom Maddison

Funeral Director

Ellen Maddison, Office Manager

Ellen Maddison

Office Manager, BSc (Hons) Psychology with Counselling

Tracey Gowland, Qualified Embalmer

Tracey Gowland

Qualified Embalmer, British Institute of Embalmers

Paul

Funeral Service Operative

Ged

Funeral Service Operative

Funeral director and bearer beside the silver Jaguar limousine

Our fleet

Our silver Jaguar fleet

In 2020 we invested in a new fleet of hand crafted Jaguar vehicles in silver, built to our own requirements. We were the first company in East Durham to offer them.

Each chauffeur driven limousine seats seven. We collect you from your chosen starting point and bring you back, or take you on to the reception.

Our funeral homes

Find us across East Durham

Head Office

Peterlee

The Manse, Bede Way, Peterlee, SR8 1AD

0191 586 4322

Open 9am to 4pm, Monday to Friday.

View branch

Since 1971

Horden

Normandale House, Fifth Street, Horden, SR8 4BU

0191 586 5178

Visits by appointment. Call us any time to arrange.

View branch

Easington Colliery

Claxton House, Seaside Lane, Easington Colliery, SR8 3LJ

0191 527 1499

Visits by appointment. Call us any time to arrange.

View branch

Trimdon Grange

Belle Vue House, Balmoral Terrace, Trimdon Grange, TS29 6ET

01429 883 777

Visits by appointment. Call us any time to arrange.

View branch

24 hour line

Here day and night

Call our 24 hour line and someone will answer, whatever the hour.

Call 0191 586 4322

Reviews

What families say about us

Many local families choose us on personal recommendation. You can read what families have said about us, in their own words, on Trustpilot.

Read our reviews on Trustpilot
Excellent 5.0 out of 5 from 312 reviews on Trustpilot (as shown on Trustpilot, 9 November 2026)

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much trouble and they went out of their way to provide the reassurance and guidance that we needed throughout the whole process. We can't Thank them enough for all their help and the kindness shown to us at such a sad time. We would not hesitate to recommend them to others dealing with the loss of a loved one.

Tony 21 June 2026 Review on Trustpilot (opens in a new tab)

All of the team at East Durham Funeral Services are exceptional people.

At such a traumatic time they treated us all with kindness, compassion and respect.

Nothing was too much trouble.

All of our queries and questions were answered quickly and positively.

I would have no hesitation in recommending them to anyone.

AGC 6 February 2026 Review on Trustpilot (opens in a new tab)

Questions

Frequently asked questions

See all frequently asked questions

How long have you been funeral directors?

Since 1971, when Barrie Lee opened our first funeral home in Horden. He was one of the first independent funeral directors in the area.

Is East Durham Funeral Service still a family business?

Yes. In 1982 Mr Lee's son-in-law, Philip Maddison, joined the firm, and after Mr Lee's retirement he opened a further four branches in Peterlee, Easington, Trimdon and Wingate. Philip was joined by his son Tom in 2005 and his daughter Ellen, who both now work for the company.

Are you members of a trade association?

Yes. We are members of SAIF, the National Society of Allied and Independent Funeral Directors, and every service is completed to SAIF standards.

Who will look after us?

Our local team is Tom Maddison, Funeral Director; Ellen Maddison, Office Manager; Tracey Gowland, Qualified Embalmer; Paul, Funeral Service Operative; and Ged, Funeral Service Operative.

Do you offer support after the funeral?

Yes. We have an in house Cruse bereavement counsellor with 25 years' experience, and our staff are trained in counselling and bereavement support.

Call us 24 hours 0191 586 4322