24 hour line 0191 586 4322

Pre-paid funeral plans

Pre-paid funeral plans

Plan ahead with a Golden Charter funeral plan, and choose us as your funeral director when the time comes.

Trees and wild grasses beside a lake

Arrange and pay for your funeral in advance

Talking about death and funerals is not easy. Yet there are good reasons why having a funeral plan in place makes sense, emotionally, practically and financially. From a traditional funeral to something simpler, a plan lets you make sure you get the send off you really want.

A plan allows you to set out your wishes and pay for the funeral director's services included in your plan. A plan from Golden Charter also includes an allowance towards third party costs, such as cremation or burial fees and the minister or officiant's fee. The value of the allowance may grow over time. There will only be more to pay at the time of the funeral if third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan.

Our partnership with Golden Charter

We are proud to partner with Golden Charter, one of the UK's largest funeral plan providers. With a Golden Charter funeral plan you can choose us as your preferred funeral director, and when the time comes we will carry out your wishes locally, with the utmost care and respect. A Golden Charter plan is available to all UK residents regardless of age or state of health.

Call Golden Charter

Call Golden Charter and quote East Durham Funeral Service Ltd.

0800 090 2495

Request a brochure

Call us on 0191 586 4322, or email info@eastdurhamfuneralservice.co.uk, to request a Golden Charter brochure or to talk through a plan. You can also call Golden Charter on 0800 090 2495 and quote East Durham Funeral Service Ltd.

Call us 24 hours: 0191 586 4322

Golden Charter's claim to be one of the UK's largest providers is based on a Golden Charter analysis and independent research of the funeral plan market size as at December 2024.

East Durham Funeral Service Ltd is an introducer appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN: 965279).

Reviews

What families say about us

Many local families choose us on personal recommendation. You can read what families have said about us, in their own words, on Trustpilot.

Read our reviews on Trustpilot
Excellent 5.0 out of 5 from 312 reviews on Trustpilot (as shown on Trustpilot, 9 November 2026)

All of the team at East Durham Funeral Services are exceptional people.

At such a traumatic time they treated us all with kindness, compassion and respect.

Nothing was too much trouble.

All of our queries and questions were answered quickly and positively.

I would have no hesitation in recommending them to anyone.

AGC 6 February 2026 Review on Trustpilot (opens in a new tab)

Questions

Frequently asked questions

See all frequently asked questions

Who provides your pre-paid funeral plans?

We partner with Golden Charter. With a Golden Charter funeral plan you can choose us as your preferred funeral director, and when the time comes we will carry out your wishes locally.

How do I find out more about a funeral plan?

Call Golden Charter on 0800 090 2495 and quote East Durham Funeral Service Ltd, or request a brochure.

Who can take out a plan?

A Golden Charter plan is available to all UK residents regardless of age or state of health.

Will there be more to pay at the time of the funeral?

A Golden Charter plan includes an allowance towards third party costs, such as cremation or burial fees. There will only be more to pay if third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan.

Call us 24 hours 0191 586 4322